TERMS OF SERVICE

0. Introduction

These Terms of Service govern the offer and sale of products marked with the "Ricardo Bernardino" trademark ("Products") on the website www.ricardobernardino.com (the "Website"). Please read these Terms of Service carefully before ordering any Products on the Website. By ordering any of our Products on the Website, you agree to be bound by these Terms.

The Products purchased on the Website are sold by Ricardo Bernardino, Av. Des Grandes Communes 20D, 1213 Onex - Switzerland ("Ricardo Bernardino," "we," or "us").

For additional legal information, please refer to the following sections of the Website: Privacy Policy and Shipping & Returns Policy.

1. Our Business Policy

1.1 Ricardo Bernardino offers its Products for sale exclusively to individual consumers acting for purposes outside their trade, business, or profession. If you are not a consumer, please do not purchase Products from this Website. We reserve the right not to process orders from non-consumers or orders that do not comply with our business policy.


1.2 We do not sell second-hand, flawed, or lower-quality Products than corresponding market standards. While we strive to ensure that product images and descriptions are accurate, variations in color and appearance may occur due to display settings. These variations enhance the uniqueness of our art-printed designs.


1.3 Our Products are available for worldwide shipping.


1.4 These Terms of Service regulate the offer, transmission, and acceptance of purchase orders between users of the Website and Ricardo Bernardino.

2. Placing an Order

2.1 To place an order, select your desired Product, choose the appropriate size, and add it to your shopping bag. Once you have finalized your selection, proceed to checkout by clicking "Secure Checkout." You will then be required to enter your details, select a payment method, and review your order before completing the purchase.


2.2 All orders are subject to acceptance and availability. Items in your shopping bag are not reserved and may be purchased by other users until your order is confirmed.
2.3 Your order constitutes an offer to purchase Products from us and is binding for 15 days. You will receive an automatically generated order receipt email confirming the details of your purchase.


2.4 This order receipt email is an acknowledgment that we have received your order but does not confirm our acceptance of your offer to buy the Products.


2.5 Your offer is accepted, and a contract of sale is established when Ricardo Bernardino dispatches the Products and sends you an email containing confirmation of shipment, including essential product details, the final price, and delivery information.


2.6 If your order is dispatched in multiple shipments, you will receive separate emails for each shipment, with each email forming a separate contract of sale.


2.7 You can track your order status by accessing the "My Account" section or using the "Check Your Order Status" feature.


2.8 Ricardo Bernardino reserves the right to decline orders at its discretion. In such cases, you will be notified via email, and any payments made will be refunded.


2.9 By submitting an order, you agree to comply with these Terms of Service, along with our Privacy Policy and Shipping & Returns Policy.


2.10 We recommend that you print and retain a copy of these Terms and your order details for future reference.

3. Prices and Payments

3.1 Prices on each Product page include applicable taxes and may change without prior notice. However, any changes will not affect confirmed orders.


3.2 While we strive for price accuracy, errors may occur. Prices are confirmed when you receive your order receipt email.


3.3 We accept payment through the available payment methods on the Website, including credit/debit cards.


3.4 Payment Security All transactions on our Website are processed using Shopify Payments, a secure payment gateway powered by Stripe. Your card details are encrypted and securely handled by our payment provider; we do not store your full credit/debit card information.
To enhance security, we use 3D Secure authentication for Visa©, Mastercard©, and American Express© cards. Depending on your bank, additional verification may be required at checkout. For questions about 3D Secure codes, please contact your bank.
If you experience payment issues, ensure your details are correct and retry the transaction. For persistent issues, contact your card issuer.


3.5 Payment authorization occurs when you place an order, and your card is only charged when the Products are dispatched.


3.6 Cancellation Policy Since we operate a pre-order model, orders can only be canceled before preparation begins. If you wish to cancel, email info@ricardobernardino.com with your order details. If your order has already been prepared, cancellation is no longer possible. For more details, refer to our Shipping & Returns Policy.

4. Liability and Force Majeure

4.1 Ricardo Bernardino is not liable for any indirect or incidental damages resulting from the purchase or use of our Products, except in cases of gross negligence or willful misconduct.


4.2 We are not responsible for delays or failures caused by unforeseen events beyond our reasonable control, including but not limited to natural disasters, strikes, supply chain disruptions, or governmental actions (Force Majeure).


4.3 Our Products are handcrafted, and slight variations may occur. These variations do not constitute defects but rather reflect the uniqueness of each piece.

For any inquiries, please contact us at info@ricardobernardino.com.

Thank you for choosing Ricardo Bernardino and supporting sustainable fashion.